KOcycle provides deskside support services that integrate into your existing IT support function. Our engineers are usually based on a single site but can work across multiple, nearby locations. Deskside support services include installation, upgrading, diagnosing, repairing, and maintaining all hardware and associated equipment, including, but not limited to:
Our deskside support engineers will also troubleshoot problem areas either in person, remotely or over the phone in an accurate and timely fashion, and provide end-user assistance where required.
Our on-site deskside support services provide:
If you’d like to find out more about what we can do for you, please contact us today. Our team will be happy to answer any questions you may have. We look forward to hearing from you.