Onboarding / Offboarding

Supporting Your Starters, Leavers and RMA Process

Improve User Experience And Limit Downtime

By leveraging our configuration services, ITAD services and service delivery team, we’re able to offer Onboarding and Offboarding programmes that give our clients peace of mind and ensures every user benefits from the best possible experience when joining or leaving a business, whether based in the office or remotely.

We currently support a number of clients with offices around the world.

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How We Do IT
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Provision/Configuration Services

From the point technology arrives at KOcycle whether new or refurbished, we bond this stock in quarantine areas ready for deployment once required. We offer a range of configuration services that align to your own configuration path including DOA Testing, Imaging, Asset Tagging and Asset Sequencing.

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ITAD Services

Once data bearing equipment is received it is quarantined before being added to our bespoke inventory management system. We then perform detailed diagnostics on these assets and provide you with the reporting. If an item can be fixed or is in good working order it can be reutilised. If it is damaged beyond repair we then consult about further options.

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Service Delivery Management

Acting as your champion, we assign a team that works with you from the point of transition to ensure we can operate as an extension of your own team. They are accountable for all reporting; from your goods being received at KOcycle to us dispatching IT to your users.

Get in touch

If you’d like to find out more about what we can do for you, please contact us today. Our team will be happy to answer any questions you may have. Contact us below. We look forward to hearing from you.

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